Contact us

Email hello@animalgondola.com. We aim to reply within two business days.

Pre-order questions

• Cancel a pre-order: email us from the address you ordered with, any time before it ships. We'll refund you in full.
• Change your address or gift message: email us and we'll update your order.
• Ship date: estimated Spring 2027. We'll email every pre-order customer if that changes.

More answers in the FAQ, the pre-order terms, and our privacy policy.